Privacy Policy & Legal Information

Privacy Policy

Information We Collect

We may collect the following types of information when you use our website, platform, or payment-related services:

Personal Information

• Full name
• Email address
• Phone number
• Billing and mailing address
• Account registration details

Financial and Transaction Information

• Payment initiation details
• Transaction history and records
• Business or merchant account information (if applicable)

Technical Information

• IP address
• Device type and operating system
• Browser type and version

Usage Data

• Platform interactions
• Transaction activity logs
• Pages visited and session duration

How We Use Your Information

We use collected information to:

• Process payments and financial transactions
• Operate and maintain the Shapespay platform
• Verify user identity and prevent fraud
• Improve system performance and user experience
• Provide customer support
• Comply with legal, financial, and regulatory obligations

Consent

By using Shapespay, you consent to the collection, use, and disclosure of your information as described in this policy. You may withdraw consent at any time, subject to legal, contractual, and financial processing obligations.

Disclosure of Information

We do not sell or rent personal data. We may share information with:

• Licensed payment processors and financial institutions
• Fraud prevention and identity verification services
• Cloud hosting and infrastructure providers
• Regulatory or legal authorities when required by law

Data Security

We use industry-standard safeguards including:

• Encryption of sensitive data in transit
• Secure API and payment integrations
• Access control and authentication systems
• Continuous monitoring for fraud and security threats

However, no system is completely immune to risk.

Data Retention

We retain information only as long as necessary to:

• Process transactions
• Maintain financial records
• Comply with regulatory and tax obligations

Your Rights (Canada)

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Withdraw consent where applicable
• File a complaint with the Office of the Privacy Commissioner of Canada

Contact: Info@Shapespay.com

Terms of Use

Acceptance of Terms

By accessing or using Shapespay, you agree to these Terms of Use and applicable laws of Ontario and Canada.

Permitted Use

You agree to:

• Use the platform only for lawful payment and financial activities
• Not engage in fraudulent, abusive, or unauthorized transactions
• Not interfere with system security or functionality

Payment Services Disclaimer

Shapespay facilitates payment processing but does not guarantee:

• Transaction approval
• Availability of banking or payment networks
• Accuracy of third-party financial services

All transactions are subject to verification and approval by financial institutions.

Intellectual Property

All content, branding, software, and platform design are the property of Shapespay or its licensors and are protected under Canadian and international intellectual property laws.

Limitation of Liability

To the fullest extent permitted by law, Shapespay is not liable for:

• Transaction delays or failures
• Financial losses resulting from third-party services
• Data inaccuracies or system interruptions

Governing Law

These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada.

Changes to Terms

We may update these Terms at any time. Continued use of the platform constitutes acceptance of updated Terms.

Cookies Policy

What Are Cookies

Cookies are small data files stored on your device that improve platform performance and user experience.

Types of Cookies We Use

• Essential Cookies: Required for payment platform functionality
• Security Cookies: Help detect fraud and unauthorized access
• Analytics Cookies: Analyze usage and system performance
• Preference Cookies: Store user settings

Purpose of Cookies

We use cookies to:

• Enable secure transactions
• Improve platform performance
• Enhance fraud detection
• Optimize user experience

Managing Cookies

You can disable cookies through your browser settings, but this may affect platform functionality, including payment processing.

Legal Disclaimer

General Information Only

All information provided by Shapespay is for operational and informational purposes only and does not constitute financial, legal, or investment advice.

No Warranties

Shapespay makes no guarantees regarding:

• Continuous availability of services
• Accuracy of third-party financial systems
• Transaction success outcomes

Third-Party Services

We rely on third-party providers (banks, processors, APIs). We are not responsible for their performance, policies, or outages.

Use at Your Own Risk

Your use of the platform is at your own risk.

Accessibility Policy (AODA Compliance)

Commitment

Shapespay is committed to ensuring digital accessibility in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Accessibility Features

We aim to:

• Provide accessible financial platform navigation
• Ensure compatibility with assistive technologies
• Maintain readable, structured content
• Follow WCAG accessibility standards

Continuous Improvement

We regularly review and enhance accessibility features to improve usability for all users.

Feedback

If you encounter accessibility barriers, please contact us at Info@Shapespay.com. We will respond promptly and take steps to address concerns.